Gosh, but Ken's Plumbing is great, as is the owner behind the business. He was the only one who answered 'live' on a Saturday afternoon, and responded to an emergency situation that we'd been dealing with -- involving a number of different parties -- for some time. He worked very hard and meticulously, taking his time, testing, trying a number of different approaches, and diligently trying to troubleshoot and fix the problem. He's true to his word, does what he says he'll do, and is trustworthy. Even my neighbor asked for Ken's contact info for HIS future plumbing needs. I wholly recommend Ken's Plumbing & Drains, and I appreciate his commitment to professionalism and integrity.